Terms of service

Last updated: August 2026

At Anavri, your privacy matters to us. This policy explains what information we collect, how we use it, and your rights regarding it. Please read this policy carefully before using our website or placing an order.

Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, email address and phone number. Your card details are requested solely during order placement and are transmitted using a high level of encryption to ensure safety and security.

With your permission, we may send you emails about our products, new launches and updates. You may unsubscribe at any time.

How We Use Your Information

We use the Order Information that we collect generally to fulfil any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations. Additionally, we use this Order Information to:

  • Communicate with you regarding your order status, shipping updates and customer service queries;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site – for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.

How We Share Your Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our online store and Google Analytics to help us understand how our customers use the Site. Both platforms have their own privacy practices governing how they handle your data.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Third-Party Services and Your Data

In general, the third-party providers used by Anavri will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect of the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled.

Please note that certain providers may be located in, or have facilities in, a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction in which that service provider or its facilities are located.

Once you leave the Anavri website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.

How We Protect Your Information

To help keep online transactions secure, we use secure socket layer (SSL) technology when you place an order or access your account information. This technology encrypts the data you input before it is transmitted to us. All customer data we collect is safeguarded against unauthorised access, and we employ reasonable and up-to-date internet security measures and technologies to prevent unauthorised access, maintain data accuracy and ensure the appropriate use of information.

We do not use cookies to store confidential information such as passwords or credit and debit card details.

Links to Other Sites

When you click on links on our website, they may direct you away from our Site. Anavri is not responsible for the privacy practices of other sites and encourages you to read their privacy statements.

Communication Preferences

By registering on our platform or using our services, you expressly agree to receive communications – including transactional messages – from Anavri via SMS, RCS, email or WhatsApp.

We may also contact you by phone or email to share information about new products or services from Anavri. If you do not wish to receive such communications, you may opt out at any time by contacting us directly.

Cookies

We use cookies to help us remember your preferences and understand how you use our Site. You can choose to disable cookies through your browser settings, though this may affect your experience on our Site.

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Your Rights

You have the right to access, correct, or request deletion of your personal data held by Anavri. To exercise these rights, please contact us at care@anavri.com. We are committed to responding to all requests in a timely manner and in accordance with applicable Indian data protection law.

Children's Privacy

Our Site and Services are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can delete it.

Updates to Our Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use or disclose it.

If Anavri is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Consent

You acknowledge that this Privacy Policy forms an integral part of our Terms of Service, and your use of this Site implies your agreement to this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using our Site.

Contact Us

If you would like to access, correct, amend or delete any personal information we hold about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at:

  • Anavri Foods
  • Ward No. 12, Sundarpur, Biswanath, Assam 784176, India
  • Email: care@anavri.com
  • Phone / WhatsApp: +91 97064 40054